Flash Speed Mop

• Quick, easy and hygienic: trap & lock dirt and grime without getting down on your knees
• Speedmop Wet Cloths are 2x thicker & wetter than floor wipes to dissolve stubborn dirt & grime
• Fills your home with fresh lemon scent & leaves floors shiny
• Remove really tough stains with the built-in scrubby strip
• Recycle used Wet Cloths through Terracycle, find your nearest collection point at terracycle.co.uk

At CaravanMann, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your order, we're here to help. Please review our returns policy below:

1. Eligibility:

• We accept returns within 14 days of the date of purchase.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as you received it.
• Certain items such as perishable goods, personalized items, and gift cards are not eligible for return.

2. Initiation of Return:

• To initiate a return, please contact our customer support team via email (admin@caravanMann.co.uk) to request a return authorization (RA) number.
• Include the RA number along with your returned item to ensure prompt processing.
• Please do not send your purchase back to the manufacturer.

3. Return Shipping:

• Customers are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong item shipped, defective product).
• We recommend using a trackable shipping service and purchasing shipping insurance for returns to ensure the item's safe return.

4. Refunds:

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
• If the return is approved, we will process a refund to the original method of payment within [number] business days.
• Please note that shipping costs are non-refundable, except in cases where the return is due to our error.

5. Exchanges:

• If you wish to exchange an item for a different size, colour, or product, please contact our customer support team to arrange an exchange.
• Exchanges are subject to availability. If the desired item is not available, we will issue a refund or store credit as an alternative.

6. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately upon receipt to arrange for a replacement or refund.
• We may require photo evidence of the damaged or defective item for quality assurance purposes.

7. Non-Receipt of Items:

• If you have not received your order within the estimated delivery timeframe, please contact our customer support team for assistance.

8. Contact Us:

• If you have any questions or concerns regarding our returns policy, please don't hesitate to contact us at via email at admin@caravanmann.co.uk

Thank you for shopping at CaravanMann. We appreciate your business and are committed to providing exceptional customer service.

[Last Updated: 24th March 2024]